Return policy

Festive Refund Policy

  • Items purchased from Thursday 26th September 2024 to Tuesday 21st January 2025 as Christmas gifts can be exchanged for either goods or a Gift Card to the same value. 
  • If you’d like a refund simply return the item within 28 days of the date of purchase, along with a full receipt and original payment method.  
  • After 28 days, or if you have a gift receipt rather than the full receipt, we’ll be happy to exchange the item or provide a gift card to the same value any time up to Tuesday 21st January 2025. 
  • Remember, normal conditions of return still apply, gift cards are excluded from the policy and anything you return needs to be accompanied by a valid receipt and be in its original condition. 

If you need to further discuss your return, please contact us at customerservice@tjxeurope.com

This does not affect your statutory rights.

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